When it arrived, it was broke. Try here for Sales: 1.800.225.5499 For Customer Service: 1.800.922.0204. Launch and scale your NFT projects on Solana. I have pics of all the aluminum I removed, but I'm not sure if this review will let me upload them. Packed well. Easy to hang - we used Command Strips. They are based on the quality of the customer service in its Wall Arts field, public feedback, complaints on social media, the . Thanks! excellent craftsmanship. If you feel the 75.60 rating should be different (either lower or higher), please contribute with some comments. The pieces are scratched up. I received it today, 10/27, finally and it's broken. Remember that this bank or credit card company may also need some time to process and mail refunds. I couldn't wait to send it to them and they loved it!!! I tried calling them at the listed company number over *********************************************************** the line is busy. They were thrilled with it telling me the quality was top notch, it was packaged well and arrived in great condition. Great quality metal art work which was very easy to hang - I was able to hang it myself with no help. We offer free shipping to the U.S.A.. All rights reserved. The LED's are battery powered (no cords) and come with a remote control to change the color or apply effects such as strobe or color fade. will go good with the other grey in my room. Reached out via email no response reached out again threatening to cancel the order and dispute with the credit card company, they responded and said they "expect" to ship it out within the weekgiven all the other negative reviews and string alongs I will dispute the order and cancel with the credit card company if it does not ship out this week. It took over two months & several emails to get my complete order. Valid. MetalPlex mainly provides electronic gift cards ranging from $10 to the $100. Took over a month to ship. Notify me about the newest scams every week. We have a custom order option for that! I love my item I purchased, I have purchased things before that Ive seen on social media and was not pleased but I must say that I am very satisfied with my purchase. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. I will be cancelling this order right now with my credit card company. Beautifully hand crafted! MetalPlex works hard to be diligent and creative, providing its clients with the highest-quality wall art along with the greatest customer support in the business. Easy to hang as well, The one I ordered was a gift for a Housewarming Gift! Thanks for the great product. Metalplex is an office furniture developer and manufacturer company. 60% Off MetalPlex Discount Code on December 2022 Thank You so much ! On the second piece - no issues and were happy we gave them a second chance. Size ensures visibility on our home! we hung it up right away thank you. I can say that this company responded quickly to my MANY inquiries about non-delivery. I was worried because it took awhile to come and I had read some bad reviews. Color Black. It offers you effective protection from viruses and zero-day threats, a lightweight, clean, and easy-to-use app, and a 30-day money-back guarantee. Awesome customer service too :-). Great communicators as the item was being made then shipped. We will send the tracking number to you via email after your order has been dispatched. It's so thin that any minuscule pressure can cause a dis-figuration of the surface of the art piece. Practically everyone uses a cell phone. The website says "no hassle" returns. Ripoff Report | metals.com complaints, reviews, scams, lawsuits and Exactly what we needed and wanted. I ordered a wall hanging from MetalPlex on 2.3.2022 and my **** account was charged $190.25 on 2.4.2022. Ill never buy from them again! Got this for some contrast to all the dark wood and steel. New Customer? A+ customer service! The whole process of purchasing and delivery was great! It's a Christmas present so it will be awhile. This is either a serious lack of quality control, or just laziness. original purchase is non-refundable. Was worried about the size but it is perfect for over the couch. The shipping is slow but worth the wait! PayPal: Shop easily online without having to enter your credit card details on the website.Your account will be charged once the order is completed. Moving into a new place and wanted this mountain range for over my loves seat. Took over a month to ship. Were happy to answer any questions you have or provide you with an estimate. It was bent. Search for answers on our support pages and within our knowledge base. on Facebook, Share Will NEVER do business with metal-plex again, We thought the package would arrive at our front door (as the other package from you had) but noIt was a very windy day so we thought it might have blown awayso we searched the neighborhood and no package was found. Took a few days to ship out but worth the weight. I contacted them to cancel the order and I contacted my credit card company to dispute the charge. We use express shipping which typically takes 2-3 days once shipped. Feel also free to type the names of suspicious businesses in the comments section below. It's only $6.49/month but it's worth every penny. I recommend not doing any business with the company. Copyright 2023 Scam Detector Media Inc.. All Rights Reserved. To register for a PayPal account, visit the website. I tried emailing and calling, no response to my email and their phone line is just a message machine. Common. The customer service was outstanding.. very good communication. FULL RANGE OF ELECTRICAL & MOBILE PRODUCTS. FREE SHIPPING IN KUALA TERENGGANU +6012-9982552. Extremely light weight. I was upset when it arrived, it was bent from shipping. Your time can be saved because all of the Discount Code from MetalPlex is collected on our site for you. I fell for it hook, line and sinker! They replaced and shipped the item at no additional cost. Going to put this on my outside deck area. Very well made, love this! Metaplex is a platform for NFT creators and developers on Solana. Thank you, Wendy, Limited Edition Glacier National Park Bear - Metal Wall Art. Ordered the house sign as an anniversary gift for my daughter and son-in-law. Only thing they can do better is have the sizes side by side so you can get a better picture of the actual sizes. Custom design team was super easy to communicate with to get a custom sign made. Only if you are a member of MetalPlex and login, you can have access to free shipping. But it looks great. Prompt and reliable customer service; Strong marketing network; Financial Stability; No . My husband and I love this in our new home! We work hard searching on the web, so you don't have to. I told them I placed an order, at which point they blocked me from their ******** account. Customer service was great and the order was packaged well and i am absolutely happy with my order. It was lightweight and easy to hang with the supplied pins. Obviously the pointy metal edges were going to break through the bubble wrap and get damaged. It is awaiting carrier pickup since 2-07I cannot give more stars for something I have not received. If you are looking for a different size or color please don't hesitate to contact us. I just want to say thank you so much! Came with everything needed to hang. Ive been looking for a large statement piece for my home office and this will be perfect! It goes against our guidelines to offer incentives for reviews. Mountains - Metal Wall Art Crafted from 100% recycled premium aluminum composite panels that are 3mm thick. My husband and I love it! It also. I ordered this product and Dec 13 a shipping label was created but not shipped. Search all of MetalPlex's current and previously listed jobs and positions. I have been wanting a bigger piece for my room but was scared about the weight of it. We have a new review. Of the 12, one came in broken. I wish I had read the reviews before ordering. . I would say I'm satisfied as I ordered another design from you! Metalplex - Crunchbase Company Profile & Funding Wonderful product, got it pretty quick. We wanted to recreate birds flying across our wall. No shipping. Here are 8 tips for writing great reviews. There is no customer service phone number on their website. Lovely work. They provide chairs, call centers, desks, storage, partition walls, and meeting tables. Sent 3 e-mails and haven't heard What needs to be considered when purchasing a phone? Love the way it looks. It was bent. Well worth the wait! Customer service is also great. Metalplex made a custom item for me which turned out absolutely amazing! My address sign came so much better than I expected. Additionally, most stores will supply a phone number that you can phone for customer service inquiries. Hand Crafted Metal Wall Arts in SoCal The ultimate durability + aesthetic Eco-friendly. Items arrived 14 days after their original "delivery date" and one of the items was missing. We love it in our bedroom! This A Reminder That Your Store Credit Of $15.28 Will At Midnight, Free Express Shipping On All Orders In USA, Sign up at MetalPlex to get 20% Off Your First Order, Range In Value From $100 All To Way final reduction $225, Entire Website Is Currently 30% Off At Checkout To Save, Use Promo Code To Enjoy 30% Off site-wide Orders, Use Code For 25% Off your purchases + Free Shipping, Name Monogram Address Sign - Metal Wall Art at $58.00, Gold In Your Story - Metal Wall Art just start at $111, Yosemite Mountain Range View - Metal Wall Art starting at $180.00, Redwood Mountain Range View - Metal Wall Art just start at $180, FOUR ELEMENTS - METAL WALL ART starting at $78.00, Get Naked - Metal Wall Art just low to $59, Personalized Backyard BBQ Sign - Metal Wall Art just starting at $45, Jumping Trout - Metal Wall Art just low to $65, Mountain Range - Metal Wall Art low to $94.00, In Order To Free Up Space, Running A Mystery Box Sale, Yosemite Mountains - Metal Wall Art at just $135, Personalized Patio Sign - Metal Wall Art at $45, Trout Fish Design - Metal Wall Art at just $70, Arches National Park, Utah - Metal Print start at just $60, Lake Bear - Metal Wall Art just starting at $65, Purchase A Mystery Box start at just $50 And Then, Additional reduction 50% off Valentine's Day, Save further reduction 50% on Limited Edition Metal Wall Art at MetalPlex, Four ElementsMetal Wall Art just start at $78.00 at MetalPlex, Four Elements AlternativeMetal Wall Art for only $78.00 at MetalPlex, Space Mountain Range - Metal Wall Art For $135.00, Family Name Sign - Metal Wall Art For $54, Apply The Code For 35% Off Your Entire Orders, Access Wireless Prepaid Cards start from $10, Sign up at NOUI NOUI and get 10% off at first order, Sign up at Mints Market for up to 15% off. I own a campground and ordered 12 pieces for decoration in cabins. Spend a few minutes and remove all the burrs/sharp edges from the piece before sending it to the customer. is backordered and will ship as soon as it is back in stock. Metaplex This is the 12 inch. MetalPlex - Home - Facebook It looks like metal when you look at it up on the wall. As a matter of policy, BBB does not endorse any product, service or business. Id rate your customer service a 1 on a scale of 1-10 and that's being generous. I got the greyr and it looks so good compared to my black desk top! A beautiful touch to any homes interior decor. There are no refunds for customized products where the buyer misspelled the personalization. For inquiries, telephone and email are used. This was exactly what I needed in my room to hang over my bed. Perfect center piece for our fireplace. Not seeing something perfect for you? Mountains - Metal Wall Art We includeindustrial strength 3M double sided tape which works great to seamlessly mount onto any wall surface. You can choose our standard version or we also have a drop down menu above that allows you to add optional LED lighting. I was able to straighten it out though and as you can see it looks great! I have purchased numerous pieces from this artist and love them all. Horrible customer service & mediocre products. We had to clean it though, it was full of metal splinters from the cutting. Getting the run around from these guys Next week will ship Week later will ship Week later will ship Still not shipped Bit told order is completedRunning a holiday time scam -- money grab. In an advertisement you see a person removing a piece of metal art from between two cardboard pieces - that would actually work and should be how they package. I used 2 heavy duty velcro command hooks to hang it on our aluminum siding and have had zero issues with it staying put through some warm weather, a wind storm and snow! Don't just take our word for it, ask our 50,000+ customers! Would recommend and use again! Joseph Carbonaro. The customer will be automatically refunded through the original payment method. We absolutely love it. The quality is awesome but they sent me the wrong address. Very pleased with how it turned out! I had to spend about 20 minutes in my workshop doing this myself. They were shipped almost immediately but when they got to my town the post office sent them back to sender for insufficient address. Please continue to check your tracking number for updates. All the suspicious sites that Guardio blocks are mostly encountered by you when clicking on unknown links in emails, social media scams, popups, and ads. Customer service was awesome and took care of the order until we were happy. I am updating my bathroom and believe me, I will be back to order a few more things from you. Order/Delivery Issues My order no# XXXXX for 2 pictures price ******* Feb 7th - I placed my ordered and MetalPlex immediately charged my card. Frank Fopiano, It's a beautiful piece but it definitely isn't metal - it's plastic. I can say that this company responded quickly to my MANY inquiries about non-delivery. Companies can ask for reviews via automatic invitations. We did order a surprise box and it looked like a truck ran over it during the shipping process. Great quality and just what we were looking for. Ordered 3 pieces from them. Our recently purchased facility for sales, design, and manufacturing is 600 square feet and located in Hamala. In-store collection available within 1 to 7 business days. I hope to order from this shop again in the future! 1, Report #1485959. Don't just take our word for it, ask our 50,000+ customers! Perfect for our cabin, We are very happy.Thank You!Bryant. Right now it sits above my bed, in our RV. 2 reviews. Contact Email metalplex@metalplex.it. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. I ordered my product on 1/2/23 they claimed it was on the way, gave a tracking number. We know youre going to love your purchase but if youre not completely thrilled for any reason (or even no reason at all), simply contact us within 30 days of receiving your order and well happily resolve the matter or issue. MetalPlex will post the discounts and Discount Code information on its social media site. You can also find useful discounts and more other newsletters in your inbox. on Twitter, Share Thanks all for running a strong reliable business. Read Customer Service Reviews of metal-plex.com - Trustpilot It took a very long time to receive our E,. However, the moon tips arrived with metal spurs that I had to remove but it was easy. No communication, no tracking updates. I will be cancelling this order right now with my credit card company. I contacted them and they were quick to respond. Loved the mountain art from MetalPlex. Next-day and Express delivery options also available. Obviously a scam. They provide smart cards and software design and production. Love this slate grey color. The art came with pins for hanging, but I discovered they wouldn't penetrate the wall without bending. Start Chat Now. Great product. I have it wrapped and ready to give as an anniversary gift.. MetalPlex was amazing to work with! BBB Business Profiles generally cover a three-year reporting period. They brought my idea to life! (44) $58.00 ( $117.00 ) + Free Shipping. Their brokerage is called Summit, so this was perfect! Thank you Metalplex for working with us and making our vision come to life! Beautiful. The mountain scenery fits in our laundry room perfectly!! It took me a while to actually order it, but they were always quick to respond and help when I asked. Customer service was a pain in the a** to deal with, would not issue a return or refund. So far they have not replaced it either. Last but not least, Surfshark offers 76% off + two months free to the Scam Detector readers. Zion Mountain Range View - Metal Wall Art. Lovely work! Thank you!!! BBB Business Profiles are subject to change at any time. Without checking into why it hadn't left MetalPlex facility. SiriusXM Help & Contact Support Center The shop custom made this metal art to my specifications and it turned out just right for my project. Here is why you should get it now: Awesome, right? . Big but still light weight and seems easy to hang. I asked for a few mock ups of the text I wanted and they were always willing to help me find achieve what I envisioned. Highly recommend this company! We also have the salmon. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. They will make accurate delivery based on your shipping options, shipping address and shipping source. If you are not familiar with these terms, do not worry. Its much lighter in weight than expected which is a good thing. Shasta. I wish I had read this before I placed my order. Nice and light. The paint will need touch ups as well. Wayfair | Metalplex Metal Wall Decor You'll Love in 2023 It's perfect size for what I'm wanting the wall to look like. Custom order I am very happy with. Incredible. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. MetalPlex | Better Business Bureau Profile I will add a photo as soon as she is able to send. 2023 Trustpilot A/S. Thanks MetalPlex! Does MetalPlex provide gift cards? Most companies have a dedicated customer service team. Contact Us | Customer Service Phone Number & Chat | Verizon Got it for my brother in the army do he would have a little piece of home. We saw the ads, took a chance and love the choices we selected. Was very impressed with the craftsmanship of the product and how lightweight it is! They are planning on shipping out a replacement item. Customer Reviews are not used in the calculation of BBB Rating. The item arrived promptly and packaged very well. Phone Number +39 0824 350111. Thank you!! General customers can get the free standard shipping service with a valid coupon. Buy METALPLEX Yosemite Metal Wall Art - Metal Wall Home Decor - Rust Free Outdoor & Indoor Aluminum Wall Decoration - Hanging Wall Art for Living Room, Bedroom, Outdoor & Indoor - Medium 47"x22": Wall Sculptures - Amazon.com FREE DELIVERY possible on eligible purchases The VLDTR algorithm finds metal-plex.com having an authoritative rank of 75.60. Feeling like this might be a ***** All I want is my ordered and or a refund. Customers and MetalPlex will be both glad to see the Discount Code at special festivals. An amazing work of art that I'm super pleased with. I replied to them that was incorrect as we had communicated via email a month before. MetalPlex LLC. Login Affiliate Login. As a result, chances are you are already familiar with it, so you can continue to use it safely. Packaging was great with no damage. My husband and I are having a cabin built and have had numerous pieces made by them. You've just researched metal-plex.com to see if this business and its website are legitimate. Definitely recommend. Clear All +2 Colors | 3 Sizes Available in 3 Colors and 3 Sizes. GitHub community articles Repositories; Topics . I emailed and was . Your experience matters. Joining their email list is another way to stay up to date on the newest Metalplex . Please share your experience by adding a thought. We warranty all craftsmanship on our products for 90 days from the date that you receive the product. following rank: Well explain below why metal-plex.com received this verdict, but first, lets make sure you are looking at the right business (many people often mistype the query). thank you! Please send us a message to request your custom order. As soon as my husband puts it up I will send a picture. "I responded by asking for a refund since my product still hasn't shipped, they still have it, and it's far beyond the expected arrival date. He loved it. Discounted shipping rates will generate automatically at checkout for international buyers. Just Perfect! Looks great, only problem is that I ordered Zion Mt range and received the Redwoods. Our algorithm used powerful factors that analyzed in-depth the company's website, in this case metal-plex.com. I dont understand how these people are even still in business. I love it! I sent an E-mail on the 16th of Feb. ~ only to give me general e-mail responcen about your processing time and possibilities of delays *** shipping time. Just send us a message in the form below with any questions you may have. Your email address will not be published. MetalPlex is recruiting more members to join them. I have emailed and called for the last 3 weeks and gotten no response whatsoever.Customer service at Metal Plex isn't bad; it DOESN'T EXIST!!! Thank you for clarifying which side is the back side & for the extra gift of the name plate! The buyer is responsible for return shipping fees and a full refund will be issued. Today is Feb 23 ~ *** statement still read the same.Metal-Plex does not offer a phone number for customer service Only way to contact them is through E-mail. Thank you! Beautiful picture of wolf. Guardio has over 1 million users and is affordable (only a few bucks a month), it covers up to 5 family members or 5 different email addresses you have accounts with. and great size for my wider shelving. This is the 12 inch. Putting this on our patio. Arlo | Support | Contact Last, but not least, we have two more powerful fraud prevention tools that you should know about. Verizon Fios: 1.800.VERIZON, and Verizon Prepaid: 1.888.294.6804 You can choose our standard version or add optional LED lighting. Trying to return is a nightmare.they take days to get back to you & try to negotiate a 70% refund. My sister LOVES her gift! Exactly as pictured! We know youre going to love your purchase but if youre not completely thrilled for any reason (or even no reason at all), simply contact us within 30 days of receiving your order and well happily resolve the matter or issue. I am over the moon with the style, material and design of this sign! I am going on three weeks since I ordered my product and still no delivery. AMAZING - perfect custom design. Customer service is also great. No refund offered. Just wish they made one that fits two or more pieces together so its a larger area. Online Retailer in Austin, TX. I had to bend the two corners back into shape. MetalPlex careers complete history | JobSearcher The most beautiful piece and the best customer service I have ever received. MetalPlex is an Austin, Texas-based manufacturer of wall decor. 14 days later the tracking label has been printed not shipped. We strive to be industrious and innovative, offering our customers premium wall art that is paired with the best customer service in the industry. Credit Card: Visa, MasterCard, Discover, American Express, JCB, Visa Electron. Make an appointment with a courier in advance to pack the goods and return them back together. Color Size Overall Width Overall Height Trending Subject Product Styles Metal Price Per Item Shape Orientation Customer Rating Number of Pieces Features Special Offers Metalplex Wood Tone Commercial Use . The colors are so much more vibrant and beautiful in person. We opened it and it's perfect. They are all beautiful. Looks great on our stairs, great against the white shiplap. Love our sign. It took about a month to get to us, but that was during the crazy-slow shipping that we all experienced in March 2020. a thing from you. Simply Breath-taking!! I ended up having to file a dispute with my credit card company. We did order a surprise box and it looked like a truck ran over it during the shipping process. Amazon.com: METALPLEX Mountain Range Reflection - Metal Wall Art When we look into sites of any kind, we search for data that reveals key information about the organization's professionalism - e.g., way of selling, authenticity, poor/great customer service, etc. So I saw this sign and decided to give it a try cause my number is 805 #B. Disappointing for the price paid. Quality of wall art is suburb. Do not purchase from here. Oct 08 2022. But when I contacted customer support they responded quickly and reassured me it was on its was. This rating means the business is Standard. Takes many weeks to ship with no customer service help when requested. The first one arrived with a small cut in it. Beautifully crafted! METALPLEX Yosemite Metal Wall Art - amazon.com 19937 Harrison Ave, City of Industry, CA 91789 Horrible, horrible, horrible. Asked to have this image of Mt. So to summarize a long process, they couldn't deliver on-time and the item I paid $254 was very cheap and not worth half of that price. We want you to feel 100% happy with your purchase. They look great and were easy to install. Would make a great wedding gift!! Please let us know the address and name that you would like, for example: Smith 323. Would order again! Big or small, we will work with you every step of the way to bring your idea to life. Quality is terrific. Name Monogram Address Sign - Metal Wall Art - MetalPlex Our original piece from the company was broken in transit, and Matt generously made us a new one and sent it free of cost. Took 6 phone calls before we could get in touch with someone who would even stay on the line with us. I ordered another piece already !! Prompt communications and shipping.