I do hope that the company learns to become more responsive and make these problems rightthats no way to stay in business. Looking For The Best Lock For An Electric Scooter? Fortunately, if you have a few tools and spare parts lying around your garage, you can put together your own scooter with ease saving money as well as adding some fun to family time. Through simple troubleshooting, you can attempt to determine where your issue lies and see if you need outside help to solve it. The scooter is barely accerlating (I can only get it up to 7 or 8 mph on a flat surface and not over 3mph on even . 0000256654 00000 n
After rare 'F' rating from BBB, electric scooter company GoTrax responds I requested a refund. While they are a fairly new technology, they are rapidly growing in both popularity and their abilities to manage different terrains and new technologies. I do like the scooter and hopefully it will be fixed so it can be used for friends and a spare. Also, make sure to run through a full charge and discharge cycle of your battery before riding again, just to ensure everything is in proper working order. Here is a link to find the manual for your Gotrax hoverboard. Find your product below and click the link to be directed to the specific information for troubleshooting. 0 - Normal StatusE02 - BrakeE03 - Power Assist sensor failureE06 - Cell Under VoltageE07 - Motor FailureE08 - Handlebar FailureE09 - Controller FailureE10 - Communication reception failureE11 - Communication sending failureE12 - BMS Communication failureE13 - Headlight failure. trailer
<]/Prev 856594>>
startxref
0
%%EOF
129 0 obj
<>stream
Contact an authorized service center for more information about replacements. The most obvious reason your Gotrax hoverboard will not turn on has to do with its battery. A revolution is on the way - and Electric Scooters are leading it! You can now turn your hoverboard back on.*. It was pretty easy to do and I was impressed in the modular nature of the system. Gotrax has also added a longer battery life. Returned the v2 and are now trying a m360 instead /crosses fingers. will respond to the email but the response itself is not helpful). Include an image for extra impact. Please Note, some electric scooters share error codes. We'd simply like our problems fixed but also do not want others to experience the frustration and inconvenience this has caused us. Either way this scooter is unridable now.. luckily it was just supplementing me instead of using a bicycle. )601368
cr5`M L&@)1(\x@ nh
endstream
endobj
111 0 obj
<>>>
endobj
112 0 obj
<. Hope you find this video helpful and thanks for watching.Amazon Link to Similar Thumb Throttle to GoTrax G2 if needed:https://amzn.to/3H2eND8Amazon Affiliate links to some of my favorite Tools/Items if interested:Any links you click on helps support the Channel and I greatly appreciate it!Link to DeWalt Cordless Gyroscopic Screwdriver if needed:https://amzn.to/311yacxhttps://amzn.to/35TETZBLink to DeWalt 8V Battery if needed:https://amzn.to/3r9ZiB2Link to TOMLOV 7\" Microscope if needed:https://amzn.to/3GRgOCULink to Andonstar 407 if needed:https://amzn.to/30m3otPLink to SKIL Screwdriver if needed:https://amzn.to/36UgtgvLink to 200MHZ Rigol DS1202Z-E scope if needed:https://amzn.to/35UVTLILink to Aven Soldering Iron if needed:https://amzn.to/388aVziLink to Weller 200W Iron if needed:https://amzn.to/30nzhT2Link to Hakko Iron if needed:https://amzn.to/36TDWyvLink to 858D Hot Air Station if needed:https://amzn.to/2NnBsR2Link to Desoldering Gun if Needed:https://amzn.to/2SOTVIMLink to M12 Cordless Soldering Iron if needed:https://amzn.to/35XiFCpAmazon Link to Heavy Duty OLFA knife with Locking blade if needed:https://amzn.to/3EjiYZwLink to Board Holder if needed:https://amzn.to/3881akALink to Flexible hose arms for helping hands if needed:https://amzn.to/2TpkuFCLink to Extra Long Security bits if needed:https://amzn.to/2No9gxhLink to Uni-T 0-30V 0-5A Power Supply if needed:https://amzn.to/2u3euaULink to Similar to Drok DC-DC Converter if needed:https://amzn.to/3eUJZYkLink to GM328 if needed:https://amzn.to/30rBFrJLink to Drok 5A DC-DC Converter if needed:https://amzn.to/2O6ZGT7Link to Yeeco 5A DC-DC Converter if needed:https://amzn.to/3egOi1XLink to WD-40 Contact Cleaner (Plastic Safe):https://amzn.to/2Yjo6e5Link to 150W Electronic Load Tester (Capacity Tester):https://amzn.to/2NZ4fz5Link to Longrunner Component Tester if needed:https://amzn.to/3lXrZ1vLink to FlirOne USB C if needed:https://amzn.to/36VX1jniOS version:https://amzn.to/2NqAP9qLink to Rigol DS1102E Scope if needed:https://amzn.to/35UVLvILink to 3/4\" Heat shrink if needed:https://amzn.to/3bxqoMDLink to 1\"x 36yds Kapton Tape if needed:https://amzn.to/2RH67ybLink to 3M 69 3/4\" High Temp Glass cloth tape if needed:https://amzn.to/3fBt3Xz--------------------------------------------------Link to MESR-100 if needed:https://amzn.to/2RkcfbdLink to BK Precision 879B if needed:https://amzn.to/36Q2Y1gLink to Atlas ESR-70 if needed:https://amzn.to/2QR1z4WLink to Atlas DCA55 if needed:https://amzn.to/2RhrcuPLink to Fluke 376FC if needed:https://amzn.to/30w1uqRLink to Andonstar 302 Microscope if needed:https://amzn.to/38hMO1dLink to Smart SMD Tweezers if needed:https://amzn.to/2TTkkcrLink to 30A Battery Protection Board LV Cut-Out if needed:https://amzn.to/3w0wxuB---------------------------------------------------Link to DM18RL Adapter for Ryobi Tools if needed:https://amzn.to/30mVaSjLink to Yeeco 75W DC-DC Converter if needed:https://amzn.to/2NGOAB9Link to M18 Adapter W/USB if needed:https://amzn.to/2uPhgBeLink to XT-60 Connectors if needed:https://amzn.to/384nGe2Link to AST Labs Heavy Duty Jumpers if needed:https://amzn.to/2FRRdviLink to Tite Reach if needed:3/8\" only: https://amzn.to/3ab8U7a3pc set: https://amzn.to/2sqU77p GOTRAX GXL V2 Commuting Electric Scooter - Black $379.99When purchased online Out of Stock About this item Highlights Speeds up to 15mph Up to 12 miles on a single Charge 8.5" PNEUMATIC TIRES Hand Brake Reinforced frame support riders up to 220 lbs Specifications Dimensions (Overall): 14.9 Inches (H) x 7.8 Inches (W) x 39 Inches (D) By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. An awesome member of our community made this guide. Gotrax Issues : r/ElectricScooters - reddit Best 10 Electric Scooter Helmets That You Can Purchase For Safety, Best 10 Electric Scooters on Hills If You Live In A Particularly Hilly Area, Best 10 Long Range Scooters For Those Long Commutes 2021, Best 5 Locks To Keep Your Electric Scooter Safe. Circuit breakers are usually on the outside of the scooter. In this video we take a look inside a GoTrax G2 Scooter. I was super encouraged as the handle bar looks a little different from the original version I received, better. If your Gotrax hoverboard will not turn back on you are experiencing an issue. Back fender completely broken off, bottom screw plate snapped. If that doesn't work, email support. It will display all specifications more visibly. Need help troubleshooting a scooter issue? Only tools required are the 4mm Allen wrench and a set of pliers. Visit our Battery Pack Load Testing Guide. Next, check to see if there is any damage to either end of your scooters charging cable. The GKS features 6" Solid rubber tires that absorb vibrations making a glide effortlessly on cement or paved roads. 2 Scooter are completely unusable.Which is now costing us additional money as it was the primary method to get to work. I haven't had any problems yet, so that makes me wonder if the company rushed into production with the Version 2 model once GoTrax became popular. You feel the scooter lose power and your inertia throws you forward. Dont try to work around damaged partsthey can cause further damage to your scooter and possibly put you in danger. These are as follows. GoTrax G4 Commuting Electric Scooter w/ 25mi Max Operating Range & 20 It's Sept 21st and my issues are still not resolved nor are my friend's issues (from the beginning of the thread). Motor stutters with rapid jerking and wont go.. possible motor failure. We would be more than happy to help you by providing troubleshooting steps and also any replacement part needed if you are still under our warranty . If it's not been used for a while, it might need charging. Usually I have to play around with the throttle such as push down very gently and slowly to fix the problem. In this video we take a look inside a GoTrax G2 Scooter. Gotrax G3 Plus Electric Scooter, 10" Pneumatic Tires, Max 18 Mile Range and 18Mph Power by 300W Motor, Foldable Escooter for Adult Unisex. . Lift or block the scooter's rear wheel off of the ground and plug the battery charger into the scooter and the wall. I had my second issue within 17 business days of receiving the scooter. I purchased a Gotrax GXL V2 and recommended it to 3 others who have also purchased it as well. For example, only standing with one foot on your hoverboard can cause some models to beep. Gotrax Troubleshooting Archives - besteride.com Hold down the power button for 10 seconds. This is the one stop shop to get answers to any questions you have about your electric scooter, e-bike, or hoverboard! We would be more than happy to help you by providing troubleshooting steps and also any replacement part needed if you are still under our warranty period. The tiller is constructed differently bc in the elite, the brake wire runs through the inside of the tiller, whereas in the xr and ultra, the brake wire runs on the outside of the tiller. Make sure the petals are level with each other and on a flat surface. Its possible that you got a defective battery. This was fixed with the company sending a replacement tire. Electric Scooters are ridden standing up and have 2 inline wheels for maximum speed, size and portability. There are many possible reasons why your Gotrax hoverboard is not balancing. Best 10 Electric Scooter Helmets That You Can Purchase For Safety, Best 10 Electric Scooters on Hills If You Live In A Particularly Hilly Area, Best 10 Long Range Scooters For Those Long Commutes 2021, Best 5 Locks To Keep Your Electric Scooter Safe. Disconnect the brake lever switch connector from the speed controller. A leading manufacturer of Electric Scooters, hoverboards and e-bikes. GOTRAX GXL-V2 ELECTRIC SCOOTER User Manual - Manuals+ This is a few specific actions that act as a reset for your board and can fix many common issues. Here is a link to find the manual for your Gotrax hoverboard. This scooter is giving a E3 Error code and the manual simply states to replace the console. GoTrax V2 Not Working : r/ElectricScooters - reddit.com Store the screws and hook in a safe location for later use. *You may need to perform a recalibration up to three times to fix your issue. Please Note, some electric scooters share error codes. So frustrating. Doesn't matter if the battery is charged or not. hb```b``b`B uHGC@Z&yn)~v@P U
I=@:Yg'j][ 3JSK>X~3S$)-BKD'y&Mj<>#2&w+[2DS/4dN
P]-zWi^3wXBK GoTrax had previously held a 1-star rating based on reviews on its BBB page, but has since increased to just shy of 4-stars with a current 3.94/5 review score. As an Amazon Associate I earn from qualifying purchases. Read reviews and buy GoTrax Apex PRO Commuting Electric Scooter - Black at Target. Test The Battery Pack On A Scooter That Runs. Find low everyday prices and buy online for delivery or in-store pick-up. If we can't repair it, we'll send you an Amazon e-gift card for the purchase price of your covered product or replace it. There is no doubt that hoverboards are a popular and fun way to get around. Our combined issue is we have been getting run-around from the company's support and are looking to see if others are having similar problems. Here is a link to find the manual for your Gotrax hoverboard. There is no doubt that hoverboards are a popular and fun way to get around.