Ive seen some incredible deals very recently for last minute travel in Europe where ba.com was looking for 500+ the day before travel and Hotline was still offering the same seat, flight, and date for 55.Im not sure what thats about, but its happened multiple times in the last 3 months Programs: Tufty Club (Gold), BAGA Gymnastics level 4, 440yds swimming certificate. We want our colleagues to feel and perform at their best, even on a cold February evening when most people are tucked up at home in front of the telly. Welcome to our official Facebook page. Hiring too many people too quickly. If your question is about joining the Hotline from BA Clubs programme, your eligibility, the sign-up process, payment or renewal issues, please email membership@ba.com, Hotline for Formers operates under the same rules as Hotline. British Airways Staff travel information Important BA staff travel loads are not always accurate and should be taken as an 'approximate' guide to availability. Please see the FAQs below if you have a query. We want to set the standard for responsible flying while delivering our commitment to improve lives and livelihoods in the communities we serve and impact on. In 2020, British Airways revealed that it would be retiring its Boeing 747 fleet with immediate effect, several years ahead of its pre-pandemic plan. British Airways Plc, Waterside PO Box 365 Harmondsworth, UNITED KINGDOM UB7 0GB https://www.britishairways.com Phone Contacts Main: +44 20 8738 5050 Customer Service: (312) 843-5794 Toll Free: (800) 247-9297 How to get through to an operator: press 3 for a representative. You can find information on all ESS topics, including hown to how to use the online booking system for staff travel, by selecting the Former Staff FAQs option, listed under Helpdesks on the home page of my.baplc.com just enter the topic in question into the search box and the information will be displayed on the screen. Staff Travel can only be booked online and to get access to the self service booking system and the supporting databases and procedural information you will need to have access to my.baplc.com as per Q5 /6/7 above. British Airways is back on the hiring road. A long-serving member of British Airways cabin crew died by suicide on Thursday according to a union boss who also revealed details about another BA crew member suffering a mental breakdown and a third who went missing after posting a 'goodbye' message to friends, family and loved ones. Based in New Delhi, India. One of the five Boeing 747s was already withdrawn from use in February 2020, so it isn't included in the figure of 31 747s retired early due to the pandemic. and too many short turnarounds on longhaul destinations. Address details for Pass Issue Offices are as follows :-, British Airways Plc, ID Unit, Hanger 6 Gate 3, South Perimeter Road, Gatwick, RH6 0PQ, Vanguard House, Vanguard Way, London Heathrow Airport, Hounslow, TW6 2JA. Staff travel: Most flights are full and no-one likes to share a Jumpseat on a full flight, you're just in the way of operational crew. British Airways Opens Cabin Crew Applications For Next Summer This is open to both former staff of BA and full BA clubs members, Access Hotline portal and / or renew your benefits. Welcome to Hotline for Formers Find a Great First Job to Jumpstart Your Career, Getting a Job Is Tough; This Guide Makes it Easier, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve. When staff leave they no longer accrue service therefore their total number of days of service are calculated from their actual start date with the Company up to their leaving date, and this is then deducted from the date the on which the booking is made to give a notional joining date that can be prioritised against that of other former staff standing by for the same flight. If you can still get in to the intranet with your own access, the link to booking Hotlines is there, it takes you to a version of BA.com that quotes the fares that you can compare with regular fares in another window. Let us know in the comments! And yes, there are some rather good travel benefits. We already pledged to remove a quarter of a billion items of single-use plastics from flights by the end of 2020. from the very top to lower managmenet who handled Covid and looking after staff very badly and extremely disorganised. St Athans now homes the Boeing 747 wearing the BOAC livery, the first livery to adorn a "British Airways" Boeing 747 around 50 years ago. Greater London UB7 0EB |, Write down the answers exactly as you have entered them in and keep this in a safe place, Answers are not case sensitive and spaces are ignored so if you set the answer for your first school as Greyfriars you can later answer as greyfriars grey friars grey Friars , as they will all be accepted. . You can apply for a new card or renew / replace an existing card that has expired, is lost or has been stolen, or where the photo on the card is no longer a true likeness. No Login - British Airways Hotline Tickets - FlyerTalk Forums Our funding will help recruit, train and support teams across the UK so they can continue to do their vital work. We can guarantee you a personal development programme that offers every opportunity to gain experience and learn new skills. Several other airlines have also announced global hirings, allowing thousands of eager trainees and interested people to join the battered industry. We, Yahoo, are part of the Yahoo family of brands. Well be adding even more new routes to connect even more destinations within our global network. BA plans a major restructuring, which could mean up to 12,000 redundancies and changes to the terms and conditions of remaining staff. The BBC is not responsible for the content of external sites. If you have staff travel concessions but are not in receipt of a BA pension you can update your details through Employee Self Service on my.baplc.com from the home page select Concessionsonline on the list of shortcuts then select update Personal Details any information in a white box can be updated and once you have made your changes click on Submit. ARN and TLS were good value. You can create an account here. You can only join Hotline for Formers by completing the online application. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Coming soon! You will need to enclose an up to date passport style photo, and if you are renewing or replacing anold former / retired ID card you must return the original card with the application. The MPs' report also urged the government to abandon its 14-day quarantine rule at the end of June. British Airways has proposed to make up to 12,000 staff not only redundant, but also allegedly plans to sack all 42,000 employees and rehire those not made redundant on worse terms. Jobs; Companies; Salaries; Interviews; Search. Which Way is Luxury Hotel Pricing Going in 2023? Scheduling can be tricky. However the answers to each of the 7 questions must be different, so avoid questions that would have the same answer. Booking Hotline through my.baplc.com is restricted to staff & former staff & their widows/widowers with active staff travel concessions. Disclaimer The airline also flew three Airbus A380s down for storage. The login form <masked> defined for form authentication itself requires form authentication. Best part of the job was team camaraderie. Pilots' union Balpa has had discussions with the airline over the possibility of voluntary redundancies but said consultations were "hanging by a thread". They said they have seen no evidence of when proposed "air bridges" between the UK and other countries will be implemented. If you've travelled with us and have a complaint or claim, please contact our Customers Relations Team. Its important for everyone to get ahead of the curve, in terms of knowledge, skills and expertise. As we look ahead to next summer, we are excited to start welcoming brilliant new people and former colleagues back to the British Airways family.. After the airline removed the fleet from service, Kemble, otherwise known as Cotswold Airport, began receiving a large batch of 747s in April and took nine aircraft. British Airways painted three 747s in retro liveries to celebrate its 100th anniversary a few years ago, and each, along with one wearing the current British Airways livery, was saved. This rating reflects the overall rating of British Airways and is not affected by filters. British Airways is set to cut up to 12,000 jobs from its 42,000-strong workforce due to a collapse in business because of the coronavirus pandemic. American Express Unveils Refreshed Centurion Lounge Experience in Seattle, Delta Air Lines Plans to Make Sky Clubs More Exclusive, Oneworld Partners American and British Airways Open JFK Terminal 8, United Airlines Opens Grab-and-Go Fly Club in Denver, Experts Agree: Alcohol Should Stay Off Aircraft. Customer Contact Agent, Executive Club (Former Employee) - Jacksonville, FL - 21 September 2022 BA has excellent benefits for reservation agents. I've found Hotline can be more expensive in Y as it doesn't (or didn't) offer HBO tickets, so the cheapest was often more than the cheapest available on regular BA.com. British Airways in conversation with England's women's rugby players England's women's rugby players and our colleagues at British Airways share their experiences of . The Covid-19 crisis has scythed through the airline industry, leaving previously strong companies teetering. "I have described consultation talks between Balpa and BA as hanging by a thread due to BA's decision to issue a 'fire and rehire' threat. Find out more about our inclusive, welcoming business and how were building a team that reflects everything we love about Britain today. When you acces the website for the first time you will be prompted to choose another password and enter it twice, then set up some security information. Boris asks crowd if 'Brexit was a good idea' - barely anyone does Please include a contact number if you are willing to speak to a BBC journalist. Castellon-Costa Azahar Airport is one of the few sites outside of the UK that received British Airways Boeing 747 aircraft after the pandemic. 19,209 talking about this. We'll be adding even more new . Reported anonymously by British Airways employees. 2011 BA Clubs Regus 450 Bath Road, Longford. to see the personal statements and tools available to you. How to Earn Airline Miles While Sheltering in Place, We Called and Asked: These European & Middle East Airlines Are Retaining Status, By logging into your account, you agree to our, Programs: Former BA/AA/CP/LY employee, BA Executive Club Blue, IHG Platinum, Marriott Silver. To access the website google my.bapc.com and enter a valid User ID and Password into the login screen. Australasia GA That remains the case.". Click on the link below to see a helpful list of contact information to help you reach the right people to deal with common issues affecting retired Staff. If you are already a member of BA Clubs, you will still need to join the Hotline for Formers membership category to enjoy the benefits offered by the Hotline for Formers programme. You can call your manager 2million times a day and they will only respond when they want you. The move comes as the airline sees business bounce back with transatlantic borders opening and passengers returning quickly. Bring your passion for a healthier planet and help us build a more sustainable future for aviation. British Airways Captain Ruth Smith and CCF Flight Sergeant Conor in one of the simulators . 11 aircraft were flown here, with some making a very short hop from Cardiff. To qualify for a Retired ID Card you must also to be in receipt of a BA Pension or aged 55 +. Thats over 700 tonnes, equivalent to more than 30,000 suitcases full of the stuff. The The British flag carrier ferried three aircraft wearing the airline's current Chatham Dockyard livery to the site in the east of Spain. Faq BA Touchdown Working closely with our suppliers, weve made changes like swapping plastic stirrers with bamboo alternatives. Were proud to have been named the Best Airline Staff in Europe at the Skytrax 2019 World Airline Awards, especially as its based on the votes of customers. The British Airways Welfare and Benevolent Trust is a charitable trust set up to alleviate hardship and improve the quality of life of current and former employees and their dependants. The parent company IAG is now the place to be as BA are just a subsidiary company with every weakening influence over its future. Apparently this changed last year and is no longer the case. The Landor liveried aircraft arrived in Dunsfold on December 5th, 2020. Withdrawn before the 747 fleet was grounded. The company says it will pay new employees 500 after three months and the rest. 2023 BBC. The decaying . Hotline for Formers (HFF) is a programme for former BA employees only, and Hotline for Members (HFM) is offered to some categories of BA Clubs membership. Thus the NDOJ changes each time you make a booking (moving forward in time), however it will always reflect your total length of service accurately. Two sites took just two of British Airways' remaining Boeing 747s since the pandemic, and both are in the United Kingdom. Please contact membership@ba.com if you have any other questions. Photo: Getty Images, Nine Boeing 747s went to Cotswold Airport. Theyre on hand with preventative advice and tools, and offer access to wide-ranging support services when colleagues need help. If you do not want us and our partners to use cookies and personal data for these additional purposes, click 'Reject all'. Well continue to invest in their skills and potential, but also in our fleet and customer experience to the tune of 6.5 billion over the next five years. Some crew can be quite bitter. No need, the date of joining that is shown for former staff in the staff travel system is not the actual joining date but a calculated date that represents the length of service. If the original card is lost you will need to enclose a letter to that effect. The offer is open to new candidates as well, with BA scheduling training starting from early January to ensure hires are flying by March 2022. If you have your eye on leadership, our high-performance culture will help you fulfil your full potential. What's the least amount of exercise we can get away with? So, its important to us that everyone feels valued for playing their part. authenticate users, apply security measures, and prevent spam and abuse, and, display personalised ads and content based on interest profiles, measure the effectiveness of personalised ads and content, and, develop and improve our products and services. Be first to find out about our latest vacancies by using our job alerts. Our people are already stepping up together to make the most of this investment and make us the airline of choice. Find out more about how we use your personal data in our privacy policy and cookie policy. British Airways is planning to rehire thousands of staff following the lay-offs caused by the pandemic, according to the union Unite. The application process is strictly confidential, all applicants will be visited by a BA appointed case-worker who will complete the means-test application form with the applicant, and it will be neccessary to provide at least two quotes for the cost of each of the items of services for which help is sought. It's all a bit stiff. Delta Sky Club Celebrates Kansas City Lounge Opening, United Redoubles Efforts to Decarbonize with Sustainable Flight Fund, American Airlines Adds Family Seating Policy Ahead of DOT Dashboard, Lufthansa Allegris: A First-Class Suite Coming in 2024, World of Hyatt Announces the Return of Bonus Journeys, Frontier, United Put Family Seating in Focus, New Tool Aims to Help Travelers Get Most from Hotel Points, Turn Quick Points into Free Nights Faster with Hilton Hotels Limited Offer, Marriott Bonvoys "No Limits" Promotion Earns More in Less Time. British Airways to reverse COVID cuts and hire 4,000 staff - Yahoo! Whatever your role, your warmth, positivity, commitment and adaptability can truly come to the fore, making you a trusted ambassador of the British Airways brand. British Airways HR Department | British Airways Human - RocketReach Tom works closely with airlines in Europe to provide topical content and has provided commentary for other outlets, including the BBC. And replacing plastic wrapping with paper for blankets and headsets. Photo: British Airways. British Airways Opens Cabin Crew Applications For Next Summer. Learn about British Airways Employee Discount, including a description from the employer, and comments and ratings provided anonymously by current and former British Airways employees. That has sometimes caused conflict with its employees - and seemingly created a legacy of mistrust and resentment, in particular among cabin crew. A former British Airways Engineering Apprentice, she now knows the ins and outs of the very latest aviation technology. - Newcastle upon Tyne, United Kingdom Area, to work with I spent 28 years there and enjoyed it except for the last 18 months. What Flexible Working benefit do British Airways employees get? Thank you so much for taking the time to write your review and give us the opportunity to improve. There have been calls from MPs and unions for BA to be stripped of some of its lucrative take-off and landing slots at Heathrow Airport as punishment for the treatment of its staff. You can alternatively visit your nearest ID Pass Issue Unit in person to get a new pass, however you will first need to contact People Services at the address above to ask them to fax prior authorisation to the nominated Pass Issue Office. Join the British Airways team See Our Latest Jobs 3.0 Former Employee, more than 5 years Good brand to work for but little else behind the logo - good company to get on your CV but move. Some members have reported difficulty when arriving at the payment screen. In early April, British Airways flew five of its 747s to Teruel at the time for storage. The Transport Committee found that BA had received nearly 35m from the government as of 14 May by furloughing 22,000 staff. Management don't care. Our Cabin Crew and airport colleagues were praised for their friendliness, efficiency and consistently excellent service. NB If your former staff ID card is more than 3 years old you will also need to enclose an up to date passport-style photo. For HFF we will check your employment history with BA which will take a few days. Where Are British Airways' Former Boeing 747s Now? However, you can still join other parts of the BA Clubs network. The newly entered password will then become your Bsafe Password & will last for the next 90 days (all passwords expire after 90 days) when you will be prompted to choose another new password, and so on. They have placed on exhibition at the site, which they share with a former British Airways Boeing 747-200. Doing things the British Airways way takes a certain state of mind. Some of them are so quick to pile your hours on then take the trips you want away to reduce flying hours. Voting Is Now Open for the 2021 FlyerTalk Awards! The discounts start at 10% but arent on all fares anymore. Obvious that company didn't care about staff. Generally the discount was 10% off published fares, plus all taxes, fees, and charges. Airlines begin legal fight over quarantine plans, BA warns of job cuts in 'survival' letter to staff, launched legal action against the "flawed" quarantine policy, US-made cheese can be called 'gruyere' - court, AOC under investigation for Met Gala dress, The children left behind in Cuba's exodus, Canadian grandma helps police snag phone scammer. How can you get involved? Fantastic company to get trained up, with regards to type courses, access to hangar and line maintenance. If you don't have a BSAFE password, or have difficulties logging in, please contact the BA IT Service Centre on+44 020 8562 4000. Help may be in the form of money, goods or services. "We will do everything in our power to ensure that British Airways can survive and sustain the maximum number of jobs consistent with the new reality of a changed airline industry in a severely weakened global economy.". Who Is Sean Doyle - British Airways' New CEO - Simple Flying BA Former Staff Hotlines (and related upgrade question) No. If you no longer have access to concessions, you probably won't have access to Hotlines either, unless a former colleague can book them for you. Waterside British Airways Employee Benefit: Flexible Working | Glassdoor Were growing our global route network, investing in our fleet and transforming the experience we offer customers. The airline had already signalled it intention to. The majority of these have been scrapped, and many that haven't are awaiting such an appointment. British Airways - Working with us . We always aim to meet and surpass the industry average with our pay, not only this we strive to offer colleagues as many opportunities possible to progress their careers. Balpa said the committee was "absolutely right" about BA. The surveys conducted by Nunwood for services provided by CallBA employees to the passengers of British Airways are pathetic in numbers. mybapension.com is for staff who joined British Airways before 1 April 2003 and are members of British Airways' Airways Pension Scheme (APS) and New Airways Pension Scheme (NAPS). Find and apply for jobs that best match your LinkedIn profile. Published Oct 14, 2021. While the A380s have since left storage, the Boeing 747s haven't been so lucky. Glassdoor is your resource for information about the Employee Discount benefits at British Airways. Your User ID is your staff / pension number prefixed with u (lower case) and any leading zeros should be excluded eg staff number 012345 would be user id u12345. The learning here is constant, because our business and industry change so fast. Flying Start is our main charity partnership with Comic Relief, which has already raised more than 20 million (read more here). It was once seen as a flag carrier for British values, a national champion, with the closest of links to the government - and a place where staff were delighted to work.